Customer Support

OFFICE HOURS: Monday - Friday / 15:00 - 20:00 (UTC +01:00)

FREE, UNMETERED support guaranteed to all paying customers

Best effort support to registered customers on free plans

Voice Call Us:

response within seconds
Live chat

Chat With Us Live:

Open chat window

response within minutes

Tweet Us:


response within hours
Send email

Email Us:


response within 24 business hours

Frequently Asked Questions

Can I have EDU account for my thesis/project?

Dear student, we are happy to help to you and your colleagues access our database. After all, MATDAT was started with this purpose in mind.

We still provide free EDU accounts, however, due to a large number of requests, no longer on individual basis.

Free access to our Materials Database is now available through our new CAMPUS option, which provides free EDU licenses to all students and professors of faculties/universities. Your university / institution should request to become a CAMPUS user. See if your university is already listed.

If your university is not listed, we’ve made it easy for you to inform your professor(s) or supervisor about MATDAT CAMPUS. Simply fill out this pre-filled form and our system will send them an email.

Do you have data for <specific material>?

It’s easy to find that out:

  1. use our open search tool to check all the materials currently present in our database (you don’t even have to register to search), or
  2. check the full list of materials (a simple CTRL+F in your browser will do).

When searching for your material, make sure you try to use equivalent designations according to different national or international standards.

I can’t find data for some specific material in your database or anywhere else. Can you help me find it?

Of course we can help!

In fact, we have successfully helped some doctoral students with exactly the same problem by reaching out to our community. The data was usually found within hours of posting a request for help.

(BTW, we’re planning to implement such a request feature on our website, but we need confirmation that people would really want to it. Drop us a line here and we will see how we can best help our great community of users help you.)

Support is Available for All MATDAT Services

  • 1500+ fully referenced data sets of design-relevant metals
  • Only verified material data from reliable scientific literature
  • Find standard and advanced material properties
  • Various steels, aluminium and titanium alloys and more
  • 100,000+ Labs, Providers, and Suppliers in 190 Countries
  • Locate a lab to test your products, prototypes, materials
  • Find product prototyping, design, manufacturing providers
  • Request and get services, equipment, materials
  • Deposit data related to your published scientific papers
  • Have your data indexed in the Web of Science (WoS) Data Citation Index (DCI)
  • Have a DOI number assigned to your data for its increased visibility and accessibility
  • Safe, reliable, long-term hosting of your scientific data


Your Brand Here

  • Altair Engineering
  • Clarivate Analytics
  • IHS Markit
  • eFatigue
  • Dynomax